Troubleshooting Your Sprinkler System
The 2 main ways that the system will not work is no power or no water.
Before you check the rain sensor please ensure the water has not been shut
off to the irrigation system and that you have power at the same plug outlet
that the controller is plugged into. To test this you can plug a blow dryer,
drill etc into the outlet. Even if the controller has a display on the LCD screen
it is because they have a backup battery, but it still will not work without current power.
If you are having a problem with your system, before you call our office, check
the following list of questions, answers and troubleshooting tips.
Information about your controller can be downloaded right from our Controller Instructions webpage.
Technical Support and FAQ’s From Rain Bird
Rain Bird Instruction Manuals & Literature
System has not watered since last cycle?
Has it been raining? If so, the Rain Sensor is designed to override the
system to conserve water. There are 2 types of rain sensors .. one
that collects water in tray. if water is present empty tray and system will reactivate.
The other is a mini-click rain sensor. It has felt pads that swell as it rains.
This type of rain sensor usually takes 2 days of sunshine before it will reactivate itself.
I have tried the power and it is working, but system will still not activate?
Check to see that a wire has not been cut. This usually occurs when there has been some
landscaping work done. If this is the case you will
have to book an appointment for one of our technicians to come out.
I only have some zones working?
Each irrigation zone is controlled by a separate solenoid valve. If this is the case you
have a faulty solenoid and you will need to book an appointment to have one of our technician’s
come and replace the faulty valve.
My irrigation system is not coming on at its programmed time?
If you have checked the programming and this is correct, the only way that this can work
incorrectly is if the current day and time is not correct. Re-program THE DATE AND TIME
IN your controller and this should work. If there was a power failure, controllers over 2
years old with battery backup only save THE PROGRAM. The date and time go back to the Factory Default.
Spray patterns and sprinkler heads not working in correct areas?
Most pop up sprinkler heads can be turned by simply grabbing the stem and turning back into correct position.
The spray pattern from my system is either too strong or not strong enough?
You can adjust the spray amount by turning the screw clockwise on top of the spray head.
Pop up is coming up but no water is coming out?
Make sure the head is not screwed down all the way. If this is not the case check to see
if the nozzle is clogged with debris. If this is the case unscrew the top of the nozzle
and flush out the nozzle and replace t he nozzle head.
Please let the office know what kind of system you have when you call for an appointment.
Below are a few Frequently Asked questions about automatic sprinkler systems,
if these do not answer your questions please feel free to call or email us and we
will get back to you as soon as possible.
Most Frequently asked Questions before installing irrigation
Like most consumers, prior to making a decision regarding the purchase of an
irrigation system, you may have a few questions you would like answered.
Is it necessary for my installation contractor to be licensed and insured?
As lawn irrigation systems are connected to the city water supply, they must
meet municipal codes for installation. Your local plumbing inspectors can tell
you what is required for your area. It is also recommended that the contractor
you select is in good standing with your municipality and is properly insured
for Liability and Workman’s Compensation(WSIB)
How are the piping and heads installed in established landscaped areas and is
there any damage to existing planting and lawn areas?
There are a number of ways this process is accomplished. This will depend upon
what type of landscaping is already established. In large lawn areas, we use
what is call a ditch witch pipe puller which pulls the pipe underground and
leaves a single line. If we need to get more pipes in one trench we first
cut the existing turf and fold it to one side and then use a trenching machine.
In some cases where we cannot get the machinery on site we will dig all trenches
by hand. All of these methods result in little disruption of landscaping and after
approximately one week, the lines will disappear once watering resumes. Georgian
Sprinklers Inc. will install a very clean and professional job with little disruption
to the homeowner’s landscaping.
Once the irrigation system is installed, what then?
Once the system is installed, we will set the controller to what we find to be
best for your landscaping needs. We will leave you the controller manual to study
and after one week to ten days we will send a technician back to go over the system
with you while showing you all the features of the controller. This provides time to
ensure that the system has been operating properly, gives the homeowner time to study
the manual and is also an opportunity to fine tune the system – if required. You will
also be provided with a laminated zone list located next to the controller. This will
let you know exactly where your zones are located.
Service and Warranty
Georgian Sprinklers Inc. warranties all installations against defects in material
and workmanship for a period of 2 years from the original date of installation.
In addition, some manufactures warranties extend to 3 to 5 years on parts. To retain
this warranty, yearly service is required. This involves a spring start up and winterization
in the fall at a small fee to the customer and must be performed by a Georgian Sprinklers Inc.
technician. Our service vehicles are all equipped with radios communicating with the office,
to ensure quick and reliable service to the customer in case of troubleshooting.
FAQ’s about Automatic Sprinkler Systems
Will an automatic sprinkler system use more water than I’m currently using?
No. In fact, it will conserve water. You’ll never have to worry about runoff from over
watering or wasting water when you forget to turn off the hose. And, with a Rain Bird moisture
sensor, your system will know when it is raining and simply shut itself off when water is not needed.
Does having a sprinkler system really save time?
Yes. You will not have to spend another minute of your valuable leisure time watering
the lawn. Your new system will do all of the watering for you-even when you’re away from home.
Will an automatic sprinkler system water as well as I can water by hand?
It will do a much better job because a professionally designed system will deliver exactly the
right amount of water to individual lawn and garden areas.
We generally get 40 or more inches of rainfall a year. Do we really need a sprinkler system?
If it rained at your house every three days the same exact amount each time-you probably wouldn’t
need a sprinkler system. But nature doesn’t work that way, and the only way to ensure healthy,
lush growth is to make certain your lawn and plants receive a regularly timed, evenly measured
amount of water. In the dry season when there is little or no rain, your yard can suffer damage
after just a few days without water.
Are there different systems from which to choose?
Although every system should be tailored to meet individual needs, a typical system will be comprised
of a controller (which functions as the brains of the system), valves (which open and close to release
and stop the flow of water to underground pipes) and sprinklers (which actually distribute the water to a given area).
It’s best if all components of a system are manufactured by the same company in order to ensure that
they are designed to work well together. But unlike Rain Bird, most companies make only a component or
two of the complete system. Rain Bird, however, designs and manufactures all of the major components
comprising a complete irrigation system. Rain Bird also has a nationwide network of distributors to
support contractors who install its systems.
How do I know what type of system is best for me?
It’s always best to work with a professional irrigation contractor, who is knowledgeable about such
factors as water source and pressure, soil type, planting materials and weather conditions. He will
take all of this into consideration in designing a system specific to the needs of your landscape.
Can I save money by installing my own system?
No! In fact, it could cost you more money in the long run. A professional irrigation contractor will
design and install the most cost-effective and water efficient system possible. You can be certain that
he will select the appropriate equipment for the job, while streamlining the maintenance required to keep
your landscaping in top shape.
He will pay special attention to such important factors as sprinkler patterns (it is important to
overlap the patterns so that the outer edges receive sufficient water for healthy growth) and backflow
prevention (which is necessary to protect your drinking water supply). And because your contractor is
familiar with local plumbing and electrical codes, you won’t have to worry about costly mistakes in wiring
or pipe installation. He can do the job faster, with less disruption to existing landscaping, and will guarantee his work.
Will I have difficulty operating this system?
Your contractor will help you select the best controller (the brains of the system) for your needs, and
he will set it with your individual watering schedule. Your contractor also will work with you to explain
the system’s operation. Then, if necessary, you can easily change the watering schedule by just following
the easy instructions on the inside of the controller cabinet.
How much will a good system cost?
The price of a system will vary depending upon many factors such as property size, type of landscaping and
special designs. But you can count on your irrigation contractor to design a cost-effective system comprised
of quality Rain Bird products. He is familiar with Rain Bird’s many professional series products and knows
how to put the right ones together in a system that will achieve maximum results for you. He also knows that Rain Bird,
as well as its nationwide distributor network, stands behind all of its products and is serious about commitment
to quality construction and after-sale service.